Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for your silhouette.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you restock items that are sold out?

Many of our popular pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.

What materials do you use in your garments?

Helsi prioritizes high-quality textiles ranging from organic cotton to premium silk blends. Specific material compositions are listed under the 'Details' section of every item.

How should I care for my Helsi clothing?

To maintain the longevity of your garments, we recommend following the care label instructions. Most of our delicate pieces require dry cleaning or hand washing.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.